Vacancy for ZSM Full Time

To formulate & ensure implementation of effective & efficient acquisition strategies for the B2C business in a defined territory (zone), so as to enhance the leadership position.
Deliverable (Maximum 5-6 key responsibilities):
– Building channel productivity
– Increase distribution spread
– Managing customer relationships to minimize churn
– Managing team performance and motivation in a highly competitive market
– Increase net additions and acquisition rental revenue
– Managing workforce to leverage opportunities for cross-selling of different products
– To ensure customer Satisfaction by keeping a check on complaints/ wrong commitments by team/ inquiry etc
Major Challenges :
– Maintaining high revenues and profits despite new product
– 100% + penetrated market.
– Maintaining a good level of employee engagement
– Ensuring customer satisfaction through proper handling of customer service team, and through training of sales professionals on sensitivity to customer needs
– Channel partners ROI
– Managing customer relationship in the face of increasing competition
Decision level :
Prime: Final Decision Making authority, accountable to the Management
– Creation of B2C sales strategies
– Management of the processes and systems to be used in the zone
Shared: Decisions reached jointly with peers on a collective basis
– Zonal strategies for management of different product segments and product lines and Collaboration with different departments such as Technical, Finance, Customer Service, to better fulfill customer needs
Contributory: Makes a major contribution to a decision or policy judgment reached by others
– Development of distribution spread for the zone
– Deciding the trade incentive to be given to the different team members
Demonstrate (Key competencies):
– Teamwork and collaboration
– Analytical and problems Solving abilities
– Execution of Strategies
– Leadership qualities
– Results orientation
– Networking and inter-personal skills
– Consulting, Facilitation and Selling skills

Note:Kindly refer to the company’s website- www.ambulant.in

Tagged as: pre-sales, sales / bd