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Quality Enginer
Field Engineer-job in faridkot Full Time
Your responsibilities Attend service calls to carry out instrument installation, corrective maintenance, preventative maintenance, modifications, upgrades, inspections, safety tests, check-ups, and various field service related activities Delivery quality service to meet with internal KPI requirements Attend urgent service calls to maintain the operation of critical accounts at off-hours Prepare and submit field service reports, expense report, on-duty reports, and various service related reports Inform head of field service; for the daily service calls and task arrangements for effective manpower management Manage on-hand inventories at a cost efficient level Monitor and track the on-hand inventory to achieve zero discrepancy Use and maintain the tools and equipment according to quality requirements Follow the quality and safety requirements while performing service tasks Work with sales representatives as an efficient team Support other engineers in a proactive manner Handle escalated service calls and gather necessary resources and support to tackle it Provide service support to activities and events organized by inter-departmental parties Support new and/or additional product lines to cope with the development of the company Improve technical know-how and skill level in a proactive and continual way Respond and reply to customer enquiry Your qualifications Bachelor’s degree from mechanical, electric & electronics, biomedical engineering or similar At least 2 years field service experience in an international organization Ability to troubleshoot, investigate and resolve standard technical problems Respond to routine enquiries, prioritize service calls and tasks, escalate service calls and provide appropriate response and advice to customers when handling enquiries. Good command of English Ability to communicate effectively with both customers and colleagues to ensure customer satisfaction and develop skills and knowledge by working closely with experienced engineers Self motivated, positive thinker, customer centric, cost and quality sensitive Willing to travel Must have a valid driving license No military obligations Only Turkish citizens and Turkish speaking candidates will be assessed What we offer Become part of a corporate culture that actively promotes constructive exchanges between colleagues, customers and partners. Work with us to improve people’s lives in the long term. We can offer you interesting, varied tasks and excellent opportunities for advancement, as well as an attractive salary with extensive benefits, all within a dynamic family-owned company.