Responsible for interfacing with customers, sales and/or service representatives to handle a variety of pre-sales or post-sales service functions.
Responds to and /or provides assistance to internal customers and trade customers in areas such as product order fulfillment processes, customer service requests, product changes or returns, application assistance, accounts receivable collections, contract issues/administration or lease administration.
Order fulfillment activities may include managing direct factory orders, monitoring inventories, coordination of delivery of factory products.