We are hiring Dynamic Retail professionals for the subject role for a leading International Retail Brand. Details below :
Designation – Floor Manager (Retail Sales)
Age – Below 29 Years
Qualification – Min. Graduate (MBA preferred)
Experience – Min. 3 Years (in retail format)
Language – English communication (Verbal & Written)
Key Responsibility Area’s
Floor Manager are responsible for all the functions of a sales department. They oversee the staff and implement strategies to increase productivity.
These managers also conduct training and seminars to motivate and build the skills of their team members. Managers continually assess their employee productivity levels and help them to achieve their sales goals.
It is their jobs to produce methods that will benefit the department and by extension the business. They support business efforts and implement company changes.
These managers must maintain quality customer service in their departments by training staff on sales pitches, how to cold call, and stress management techniques, such as how to cope with disgruntled callers. Their main goal is to have higher sales each month and generate new business opportunities.
Functions of a Floor Manager may include :
Enforce quality customer service
Mentor and train employees
Provide a comfortable working environment
Implement business strategies to increase sales
Maintain and improve company standards
Prepare staff for job transition and succession
Manage the execution of product promotions
Keep staff motivated
Recruit, interview, hire, coach, assess and fire employees
Exceed sales and customer satisfaction objectives