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GENERAL MANAGER
General Manager Full Time
JOB DESCRIPTION
OPERATIONS:
Interacting and taking live feedback from all customers and ensure they have an awesome experience always
To ensure that the outlet is managed efficiently according to the established concept statement, providing a courteous,
professional, efficient and flexible service always following Coal Barbecues’ Standards
To have a full working knowledge and capability to supervise, correct and demonstrate all duties and tasks in the assigned place
of work to the standards set
To assign responsibilities to subordinates and check their performance periodically
To be hands on manager and be present always in the restaurant floor interacting with all customers and liaising with service
staffs thus ensuring smooth operations
To implement flexible scheduling based on business patterns
To establish and strictly adhere to the par stocks for all operating equipment, supplies, inventoried items, and to ensure that the
outlet is adequately equipped
To conduct monthly inventory checks on all operating equipment and supplies
To control the requisitioning, storage and careful use of all operating equipment and supplies
To conduct daily pre-shift briefings to employees on preparation, service and menu
To have a thorough understanding and knowledge of all food and beverage items in the menu and the ability to recommend
Food & Beverage combinations and up sell alternatives
To handle guest enquiries in a courteous and efficient manner and report guest complaints or problems to the Business Manager/ MD, if no immediate solution can be found and assure follow up with guests
To establish a rapport with guests maintaining good customer relationship
To ensure that the outlet cashiering procedures are strictly adhered to and that the cashiering system is updated and operated
correctly.Salary: INR 7,00,000 – 8,00,000 P.A.Desired Candidate Profile
Please refer to the Job description above
Education-
UG: Any Graduate – Any Specialization
Telephone: 7550027630