Network Administrator Full Time

Solid hands on network engineering background with the ability to build collaborative work relationship with multi-cultural diverse matrix teams: network engineers, system analyst, managed services, contractors and project managers
Review and prioritize daily workload activities for service request and incident tickets. Ensure all tickets are correctly documented, resolved and closed on timely manner by adhering with the SLA
implementation of changes on network and security devices based on customer requests.
Ensure all network infrastructure change are properly documented, strictly adhere to change control management process before any changes are performed.
Support of the Information Security Officer and the Audit Units
Business support for all topics related to the firewall complexes and their use for internal and external customers.
Internal team dispatching of tasks, incident tickets, service and change requests, group mailboxes, customer requests
Participate in rotating 24*7 on-call schedule and work during non-business hours as required
Documentation of infrastructures, procedures and processes

Tagged as: network / system administration