Service Now Admin Full Time

Job Description
As a ServiceNow admin, you will be responsible for administering, configuring, and scripting the ServiceNow ITSM tool. You will be required to develop technical solutions that meet the business needs of the IT and other departments seeking to use ServiceNow. It will be crucial for you to fully analyze and understand user requirements in order to improve system capabilities, automate process workflows, and address scheduling limitations throughout the development and delivery of the ServiceNow roadmap.

As a leading IT services provider, we are looking for somebody with 1 5 years of relevant experience, to join our office in Panchkula.

Skills
Key Skills

Responsibilities
Roles and Responsibilities

Manage and resolve incidents against ServiceNow applications.
Manage Instance Security, User/Group Access/Access Control Lists.
Perform routine maintenance that includes performance monitoring and error identification/remediation.
Lead ServiceNow upgrade planning and execution.
Schedule and verify instance clones.
Serve as a subject matter expert to the ServiceNow platform team responsible for analysis, design, development, implementation of modules, and application on the ServiceNow platform.

Tagged as: adobe analytics, asset management, configuration management, implementation plans, IT, it services, itsm, operational support, performance monitoring, risk compliance, routine maintenance, service catalog, social media, team development, technical requirements, technical specifications, test cases, user requirements, user stories