IELTS Operation Executive Full Time

We are setting out to be the world’s leading platform and connected international student community through building tons of new products to put our customers at the heart of everything we do.
If you share our passion in helping people to pursue their dreams through education and thrive in an innovative agile digital culture, then come and join us as we undergo our digital revolution.
Responsibilities :
Branch operations registration of candidates and assist them with other process like score reporting, test transfer etc.
Answer IVR calls respond to candidates queries
Branch walk-ins handle branch walk-ins and assist the candidate accordingly
Dispatching study material to referral partners and candidates as per demand
Follow up with referral partners for their candidate s documents
Test audit perform periodic test audits as and when required
Requirements :
Exceptional written and verbal communication skills in English
Demonstrated ability to be resourceful
Prepared to be coached, with the flexibility to learn business processes and adapt according to business requirements
Logical, methodical and structured approach to processing work with a high resilience to a repetitive working environment,

Tagged as: agile, auditing, communication, networking, operations, reporting, testing