Back office And Phone Banking Officer Full Time

Job Description
Greetings For the Day

Urgently hiring for Phone Banking Officer – at All India location

Eligibility Criteria:

Any Graduate
Fresher can apply
Day Shift
Sunday Off
11K to30 K Net+ Incentives
Good Communication Skills with Passion and zeal for sales.
Core Responsibilities:

Ensure Customer service excellence by displaying complete bonus to the customers query/problems
Delivering service with requisite courtesy and accuracy
Nil Defects (100% adherence to product and process)
Ensuring Nil Customer complaints
Ensuring excellent SLS scores
Escalating/highlighting customer problem incidences
Adherence to service and sales compliance
Cross-selling/upselling on set products (assets and liabilities products)
Ensuring process efficiency by achieving set targets of call quality

Tagged as: finance / accounts / tax