Log In
Sign Up
Driver Jobs
Hotel Driver Full Time
A hotel driver, also called a shuttle driver, drives a limousine, van or small bus to collect and deliver hotel guests to and from the airport. The hotel driver also is responsible for transporting guests to tourist areas, such as the beach or other destinations and provides information on the local area. He projects an important image of his employer because drivers are usually the first and last hotel representative guests meet.
The hotel driver’s main responsibility is to shuttle guests between the hotel and the airport. The driver must greet all guests when they enter the vehicle. The driver also assists disabled guests as necessary. The employee transports guests to any destination in accordance with hotel policies and rules. The driver is responsible for the vehicle and ensures that maintenance is regularly performed. In addition, the driver must report all accidents, injuries, unsafe working conditions and damage to hotel vehicles and related property. Drivers may be required to lift items up to 50 lbs. into the vehicle and unload them at the hotel. The employee is responsible for fueling the vehicle.
Ensure guests are greeted upon arrival
Open car doors for arriving and departing guests and escort them to the lobby
Maintain an up to date knowledge of the hotel and services and supply information and respond to guest queries
Ensure effective handover is done, gaining information from earlier shift
Forward all guest complaints or problems to the manager on duty
Perform any trips and drives with the hotel car / bus as requested
Control all guests car keys
Ensure that an effective handover is made to the night shift in conjunction with the early Shift Leader
Establish, promote and maintain good public relations while meeting or exceeding guest expectations
Maintain the parking spaces and key cabinet and ensure cleanliness is to the maximum
Ensure that airport / crew transportation flow is maintained effectively.