Urgently Looking for Guest Relation execuitive-Hotel Manager Full Time

Helps & Assists the Hotel Manager with all day tasks.
Takes charge of the Hotel (for own shift) when the Hotel Manager is not around.
Handles all guest complaints including managing guests having problems.
Escorts Guests to their respective assigned rooms + luggage.
Takes the initiative to create suitable (and relevant) Guest interactions.
Takes the initiative (including proactively where required) to take care of guest requests.
In the Morning shift takes care of Breakfast orders.
Responsible for the delivery (and clearance, later) of Breakfast, Lunch & Dinner to the Guest
rooms.
In the Night shift – checks for Linen Exchange and inventory of Linen (Records bein
maintained).
In the Night shift – takes round of the Hotel periphery; also, takes round of the guest floors for
preventive security measures.
Check all the arrival ready rooms before guest arrival.
Maintains the Inventory of the various stocks
Orders the stocks for future requirement considering occupancy
Handles cash for property including reconciliation of the cash collected from various sales.

OYO Rooms, commonly known as OYO, is an Indian hospitality service and budget hotel network. It

was founded in 2013 and has since grown to over 8,500 hotels in 230 cities in India, Malaysia, UAE,

Nepal, China and Indonesia.

Tagged as: front office / guest relations general / operations management