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It - Hardware / Networking Jobs

Technical Support Engineer (Global and Domestic)(voice Process) Full Time

Job Description for L1:

 

Handling international and domestic clients calls

Troubleshooting on OS (Operating System)

Handling hardware issues- only commercial laptop, desktop, notebook, mouse, keyboard etc.

Transferring calls to concerned department like EMT (Escalation Matrix Team), DOA Team(Dead on arrival) if it is a new products

Serial number verification by matching CPU, keyboard, battery, mouse etc.

Technical bent of mind to isolate a problem quickly

Basic troubleshooting of desktop/laptop and gadgets

Email configuration

Excellent communication skills

Telephone: 8046892124

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Job Overview

  • Date Posted:
  • Location: Kanataka
  • Job Title: Technical Support Engineer (Global and Domestic)(voice Process)
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