HP Technical Support Engineer Job Interview(International and Domestic)

Interview Procedure:

Self Introduction

Technical Round

Ops Round(Final Round)

Job Description:

Technical Support Engineer

Excellent English communication

Location: Whitefield/EC

Extra Allowances : Rotational Shift with Shift Allowance & Free Two Cab Facility

Salary: 246000-277200 Lack PA

Detail Job Description :

1. Troubleshooting Hardware/Networking Support/OS related queries of our global customers Over Phone which involves working in different time zones.

2. Take calls/chat from Global customers and initiate the right response to them, positively and professionally.

3. Deal with a wide range of products using a powerful information database.

4. Provide remote solutions to problems, enquiry problems and explain the solution in such a way that non-technical users understand.

6. Good Communication skills is Mandatory.

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