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Media / Entertainment Jobs
Sales Account Executive Full Time
What will I be doing
Identify customer needs and help customers use specific features ensure they are getting the value that they expect from our services
Delivering high quality engaging product demo to the users
Responsible to negotiate convert sales qualified prospects into customers
Build a value-driven relationship with high ticket value prospects and convert them into paying customers
Share feature requests and effective workarounds with team members
Mentor and provide training to team members
Report to the Sales Manager on sales results (weekly/monthly/quarterly)
Note: Major volumes of user queries that we get are through Chat Email. Our major users are from American and European timezones, hence the shift timing will correspond to the same.
What key performance indicators will I own
New MRR addition
Monthly Sales Quota
SQL:Customer Ratio
# demos conducted
What skills do I need
Excellent communication writing skills ( US:English )
Great problem-solving abilities
Patience when handling tough cases
Effective objection handling
Agile approach and being coachable at all times
Passion for talking to customers all day, every day
Technical and consultative bent of mind.
The ability to explain complex topics in easy to understand and concise language [English]
Ambition, eagerness and the will to learn and improve upon your own skills
Should have 2-6 years of work experience as a Sales Account Executive, customer service or similar role