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Digital Marketing
Relationship Officer Full Time
QUALIFICATION:
10th, 12th, B.A, B.COM, BCA, MCA, BSC, GRADUATE, POST GRADUATES, ITI, DIPLOMA HOLDER, ETC.
This opportunity totally online according to digital India
Interested candidates read notification carefully before apply
Languages Known:English, Hindi, etc
SALARY:
SALARY PACKAGES: 15,500K TO 35,500K HELPER SALARY PACKAGES: 12,500K TO 15000K
SALARY According to the post 15,500 to 35,500
DESIGNATION OF JOBAccording to the qualifications and experience
JOB LOCATIONAll over India outlet company center
JOB TYPES:Full time
Identify potential customers through databases, cold calling, follow up leads and telephone/personal contacts etc.
To sell Personal finance products to the specified target customers/segments and meet monthly sales targets.
To contact potential customers and convince them about the banks product offerings.
Major accountability for a Relationship Officer is to ensure that business is solicited as per the Shariah guidelines/process.
Ensuring that the conclusions on all the business sourced on Telesales leads, should be reported to ARM/RM.
To ensure that prospects are clearly communicated about the bank charges/terms and conditions.
To ensure Know Your Customer requirements as prescribed by the bank are duly adhered to. All the legal and compliance guidelines provided by the bank are adhered to.
Data confidentiality and secrecy norms of the bank are adhered to.
To ensure that no customer application is misplaced and is kept in safe custody.
To ensure that code of the conduct as per the bank banks policy are adhered to.
To ensure that all the documents provided by the customer for completion the card applications are duly checked and forwarded to the relevant bank officers.
To ensure that I do the documents original sighting as laid out in the original sighting guidelines of the KYC policy of the bank.
To ensure that the sales process prescribed by the bank is fully adhered to.
Verify that potential customers satisfy all criteria required of a desired customer profile as outlined by the bank.
Derive insight to competitors sales activities and effectively report them to the Area Sales Manager/Relationship Manager.
Ensure full awareness of all policies and procedures issued in relation Shariah principles.
Ensure full awareness of all policies related to operational risk and misselling, etc & comply by the same.
Maintain complete and detailed knowledge of all assigned products.
Maintain accurate and up to date activity records.
Maximize sales referral opportunities by working with customer service colleagues.
Is responsible for delivering service to customers that is synonymous with the consumer brand experience being promoted by the organization.
To ensure performance as per the performance management criteria.
Requirements
Demonstrable track record of working within a highly target driven environment with the ability to plan / manage their own work schedule.
Results focused
Customer service focused
Minimum education high school or graduate
Knowledge and understanding of general banking procedures
Proven ability to build / sustain relationships with customers
Ability to communicate effectively in English (written and verbal)