Customer Service Associates International process Full Time

Dear Candidate,

Greetings from Teleperformance!!!

We have openings for Customer Support Associate-International Non Voice/ Back-end process.

Eligibility:

Freshers and Experienced both are eligible.

Mention ” Puja or Siddhanta HR” on the top of your resume while coming for the interview.

Roles and Responsibilities:

Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

Customer Service Representative Skills and Qualifications:

Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information , Multi-tasking

Ideal Candidate Profile –

High energy, solution focused with a passion for customer service. The ideal candidate will demonstrate keen logical thinking and analytical skills, with the ability to understand and empathize with sellers.

Willingness to work to high performance targets as well as an inquisitive and improvement based approach to work are critical competencies for this role.

Benefits :

Cab facilities (Within the boundary limits in ODD Hours)

Excellent Growth

Huge Incentives

Required Candidate profile

Fluency in English both written and verbal

Willing to work in night shift

Rotational week offs

Job location : Kolkata

Walk in Details:

Interview Dates : Monday to Saturday

Interview Time : 11 Am to 4.00 Pm

Interview Venue:

Teleperformance

Godrej Waterside

Tower 2, 16th floor

College more, Salt Lake, Sector 5

Kolkata 91

Job Location:Godrej Waterside, Tower 2, 16th floor, College more, Salt Lake, Sector 5 Kolkata 91Start Date:08-Oct-2019End Date:03-Feb-2020

Tagged as: back office, back office operations, customer relations, customer service, email support, international call center, non - voice process, non voice