Candidate should have good knowledge of the following
receive the customers with a smile or welcoming mail/ telephonic response
ensure that any of the customers who walk-in are not left unattended
offer refreshments to the walk-in customer
make the customers comfortable and be accessible to them for any queries
explain the different services and products that the company offers
brief them on any promotional plans that may be on-going
understand the type of tour the customers are looking for, such as a leisure package, heritage package, pilgrimage package, cruise package, adventure package, etc