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Sales / BD Jobs
Customer Support Executive Full Time
Job Description
Greetings,
We are urgently hiring for Tech Mahindra Chandigarh for customer service associates in Flipkart / Swiggy process.
Any undergraduate / graduate with good communication skills can apply.
Freshers / experienced are welcome with good typing speed with accuracy.
CTC upto 21K
Please find below the details:-
About The Company:-
Tech Mahindra represents the connected world, offering innovative and customer-centric information technology services and solutions, enabling Enterprises, Associates and the Society to Rise. We are a USD 4.0 billion company with 107,100+ professionals across 90 countries, helping over 800 global customers including Fortune 500 companies. Our innovation platforms and reusable assets connect across a number of technologies to deliver tangible business value to our stakeholders. Tech Mahindra is also amongst the Fab 50 companies in Asia as per the Forbes 2014 List.
We are part of the USD 16.9 billion Mahindra Group that employs more than 200,000 people in over 100 countries. The Group operates in the key industries that drive economic growth, enjoying a leadership position in tractors, utility vehicles, information technology, after-market and vacation ownership.
Job description:-
Deliver efficient, effective, professional and courteous service to customers
Address all customer requests and queries within established time frames and service levels
Take follow up action in respect of customer queries, requests and complaints and ensure effective closure
Be proactive towards service level timelines and quality metrics as defined in the delivery model
Analyzing problems & Providing Solutions
Candidate should be ready for rotational shifts and offs.
Candidate should be responsible and dependable.
Should be team member in his/her existing profile.
Should have Analytical skills.
Good typing speed.
Candidate should possess excellent oral and written communication skills
Candidate with good customer service skills would be preferred
Candidate should have 0-1 year of experience in Customer Support Voice Process.
Prior experience in Customer Service industry will be an added advantage.