Attend to visitors and deal with inquiries on the phone and face to face. Supply information regarding the organization to
the general public, clients and customers.
General Purpose:
Attend to visitors and deal with inquiries on the phone and face to face. Supply information regarding the organization to
the general public, clients and customers. Main Job Tasks and Responsibilities:
Answer telephone, screen and direct calls Take and relay messages Provide information to callers Greet persons entering organization Direct persons to correct destination Deal with queries from the public and customers Ensures knowledge of staff movements in and out of organization General administrative and clerical support Prepare letters and documents Receive and sort mail and deliveries. Tidy and maintain the reception area Education and Experience:
Graduates/ Pg both can apply Knowledge of administrative and clerical procedures Knowledge of computers and relevant software applications Knowledge of customer service principles and practices Keyboard skills Key Competencies:
Verbal and written communication skills Organizing and planning Reliability Stress tolerance Salary: